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Customer Service Feedback

At CK Couriers we are continually looking for ways that we can improve the level of service we offer to our customers, and the standard of service we supply.  Without honest feedback from our customers, we cannot make the right improvements.  

We have two feedback options available on this page. The first is our simplified, online Customer Feedback Form for testimonial purposes. The second is a more in-depth downloadable pdf version, which enables more detailed feedback in the form of our Quality Questionnaire.

Customer Feedback Form

Q1. How would you rate your experience booking jobs with our office staff?PoorFairGoodVery goodExcellent Q1. How would you rate your experience booking jobs with our office staff?
Q2. How would you rate our response to bookings and enquiries?PoorFairGoodVery goodExcellent Q2. How would you rate our response to bookings and enquiries?
Q3. How would you rate our general customer service?PoorFairGoodVery goodExcellent Q3. How would you rate our general customer service?
Q4. How would you rate the service you receive from our driver team?PoorFairGoodVery goodExcellent Q4. How would you rate the service you receive from our driver team?
Q5. How would you rate the appearence of our driver team and vehicles?PoorFairGoodVery goodExcellent Q5. How would you rate the appearence of our driver team and vehicles?

Quality Questionnaire Download

If you would prefer to complete our in-depth Quality Questionnaire, please download it by clicking the PDF icon. Submission instructions are on the form.

FM41 Quality Questionnaire