Privacy Policy
Introduction
This privacy policy sets out how CK Courier Solutions Limited uses and protects any information that you give CK Courier Solutions Limited when you use this website.
CK Courier Solutions Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website and you can be assured that it will only be used in accordance with this Privacy Policy.
CK Courier Solutions Limited reserve the right to change this policy at any time, by updating this page. You should occasionally check this page, to ensure that you are happy with any changes. This policy was effected on 01.10.12 and was last updated on 24.02.25.
What personal information we collect and how we use it
We collect personally identifiable information (including name, email, company details and communications) via forms on our website, to enable us to carry out our services effectively.
Any delivery specific data that we collect whilst carrying out our services, is destroyed or deleted after a period of one year. This includes proofs of delivery (PODs). We do not store any Customer data locally. Any data that we do store is on Our Microsoft SharePoint and is only accessible by approved members of staff.
How your data is secured
Information on how data is secured on Microsoft SharePoint can be found by clicking here.
How we communicate with you
We will only contact you to discuss our services, or deal with any issues regarding your account.
Disclosure of your personal information
We may occasionally share your information with sub-contractors, in order to carry out any service ordered by you.
Card payments
Card payments are taken over the phone with the payer and processed through Square and their online virtual terminal.
The Square terminal adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our service provider.
Strictly no card or payment details supplied by you are retained by the Company.
GDPR
Under GDPR, you have the right to request access, correction (rectification), deletion (right to be forgotten), objection to profiling, restriction of processing or portability to any information that we hold about you or your company. Any such requests must be made in writing to the address below and where necessary, we will provide proof of compliance with any such requests.
Our address is as follows: CK Courier Solutions Limited, North Mersey Business Centre, Woodward Road, Knowsley Industrial Park, Liverpool, L33 7UY.
Cookies
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web-page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. All such information is stored in our Wix account, whom we use for web hosting. We do not store any of this information ourselves.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. There is also a cookies prompt in the bottom left-hand corner of the site, to enable easy access to your cookie preferences for this site.
Blog
Our blog may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the content, nor protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy.
Should you leave a comment on any blog article, we cannot be held responsible for any third-party usage or representation of those comments.